What Should My Bookkeeper Be Doing in QuickBooks Each Month?

Hiring a bookkeeper is a smart step, but how do you know they’re covering everything your business needs? If you’re using QuickBooks Online, your bookkeeper should be doing more than just logging into your account. They should be actively managing the financial health of your business month after month.

Whether you’re working with an internal staff member or a virtual bookkeeping firm like The Hazel Group, here’s what a quality monthly bookkeeping process should look like.

Reviewing and Categorizing All Transactions

Every expense and deposit that flows through your bank or credit card accounts should be reviewed, coded correctly, and matched to the appropriate category in your chart of accounts. This ensures:

  • Accurate financial reports

  • Proper expense tracking for tax purposes

  • Clear visibility into where your money is going

Misclassified transactions can cause serious problems later, like inflated income, missed deductions, or incorrect cost-of-goods sold.

Reconciling Accounts

Your bookkeeper should reconcile every linked bank, credit card, and payment account to your QBO records each month. Reconciliation confirms that:

  • No transactions are missing or duplicated

  • Account balances in QBO match your real-world balances

  • Potential fraud or errors are detected early

Without reconciliation, you’re operating on assumptions - not facts.

Maintaining the Chart of Accounts

As your business evolves, your chart of accounts may need to be adjusted. Bookkeepers keep it tidy by:

  • Merging duplicates

  • Creating new, relevant categories

  • Closing outdated accounts

  • Ensuring consistency across periods

A well-maintained chart of accounts makes your reporting more meaningful and more useful.

Delivering Financial Reports

Your bookkeeper should generate and review key reports monthly, such as:

  • Profit & Loss (P&L)

  • Balance Sheet

  • Cash Flow Statement

  • A/R or A/P Aging Reports (if applicable)

These reports tell you how your business is performing and help identify any trends, risks, or opportunities.

At The Hazel Group, we also offer virtual review meetings to walk you through your numbers and provide actionable insights, not just spreadsheets.

Managing Receipts and Documentation

A complete and audit-ready set of books includes documentation. Your bookkeeper should help:

  • Attach digital receipts or invoices to transactions

  • Organize files in your client portal

  • Ensure you're prepared for tax filing or financial audits

Monitoring Connected Accounts in QBO

QuickBooks Online relies on linked bank and payment feeds—but connections break. Your bookkeeper should:

  • Monitor for broken links

  • Reconnect accounts if needed

  • Check for duplicate or missing transactions

This ensures ongoing accuracy and continuity in your books.

Providing Support and Strategic Input

A great bookkeeper doesn’t just “do the books,” they help you understand what the numbers mean. You should feel confident asking questions about:

  • What expenses are trending up or down

  • Why income looks higher/lower this month

  • How to prepare for tax season or growth

  • When to bring in additional services like payroll or forecasting

At The Hazel Group, we believe in proactive bookkeeping. We offer monthly or quarterly check-ins, email support, and reporting insights that go beyond the basics.

Bookkeeping You Can Count On

Not all bookkeeping is created equal. If you're not getting clear reports, timely reconciliations, or strategic insight from your bookkeeper, it's time for a better solution. Schedule a 30-minute consultation with The Hazel Group to learn how our virtual bookkeeping packages keep your books current, your strategy clear, and your business on track.

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